Resolved -
This incident has been resolved.
Nov 28, 09:52 PST
Monitoring -
Update 7:27am PST: Meta's APIs have recovered and Later's systems are currently working to process the backlog of analytics data caused by the disruption.
We are actively monitoring the flow of data to ensure all available analytics are being pulled into Later as expected.
Nov 28, 07:29 PST
Identified -
Update 9:59PM PST: We believe this a result of errors when connecting to Meta APIs. We have reached out to their team directly to identify a solution.
We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
Nov 27, 22:01 PST
Investigating -
We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
Nov 27, 21:09 PST