Errors Collecting Facebook and Instagram Analytics for Some Users

Incident Report for Later

Resolved

This incident has been resolved.
Posted Nov 28, 2025 - 09:52 PST

Monitoring

Update 7:27am PST: Meta's APIs have recovered and Later's systems are currently working to process the backlog of analytics data caused by the disruption.

We are actively monitoring the flow of data to ensure all available analytics are being pulled into Later as expected.
Posted Nov 28, 2025 - 07:29 PST

Identified

Update 9:59PM PST: We believe this a result of errors when connecting to Meta APIs. We have reached out to their team directly to identify a solution.

We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
Posted Nov 27, 2025 - 22:01 PST

Investigating

We are currently experiencing an issue collecting Instagram and Facebook analytics data for some of our users. Our team is actively investigating to determine the root cause.
Posted Nov 27, 2025 - 21:09 PST
This incident affected: Social Networks (Facebook).